Juli 22, 2014
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E-Mails werden nicht zugestellt und Symantec SMSMSE 6.x meldet Event ID 110 minimieren

Tobias Redelberger
Published: 2010-06-11

Wenn plötzlich E-Mails aus Exchange verschwinden bzw. nicht mehr sauber zugestellt werden und folgender Fehler in der Ereignisanzeige des Servers zu 100ten auftreten:

Protokollname: Application
Quelle:        Symantec Mail Security for Microsoft Exchange
Datum:         11.06.2010 15:11:15
Ereignis-ID:   110
Aufgabenkategorie:(9)
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      SBS2008.firma.intern
Beschreibung:
The process SAVFMSESp.exe failed to start (0xC009008A).
 
 - bzw. -
 
Symantec Mail Security for Microsoft Exchange Error Error 110 N/A SBS2008 The process SAVFMSESp.exe failed to start (0xC009008A).
 
dann gibt es hier bis zum entgültigen Fix den passenden Workaround dazu:
 
The Exchange server is beeping, and / or you are getting the following SMSMSE events: 110, 168, 68, and 167, in Windows Application Event log.
 
 
Zusammenfassung:
 
Note: All file paths will be in Program Files (x86) on 64 bit systems.
  • Stop the Symantec Mail Security for Microsoft Exchange service (Start -> Run, net stop smsmse)
  • Repair the corrupted Virus Definitions with Intelligent Updater
1. Download the latest Intelligent Updater from http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=gw (this is an EXE file).
2. Double-click the EXE file you downloaded and run the Intelligent Updater.
  • Clear out the bad defintions from SMSMSE to allow SMSMSE to process the new definitions added by the Intelligent Updater:
1. Remove VirusDefs0000000x folders from C:\Program Files\Common Files\Symantec Shared\definitions\Antivirus (where 'x' is a number).
2. Remove files from C:\Program Files\Common Files\Symantec Shared\definitions\Antivirus\incoming.
3. Copy all files from the latest definition folder to C:\Program Files\Common Files\Symantec Shared\definitions\Antivirus\incoming.
 
NOTE: The latest definition folder can be found in C:\Program Files\Common Files\Symantec Shared\VirusDefs\
So for example, copy all files from C:\Program Files\Common Files\Symantec Shared\VirusDefs\2010XXXX.XXX to C:\Program Files\Common Files\Symantec Shared\definitions\Antivirus\incoming
  • Restart the SMSMSE service.
When the service starts up, SMSMSE will read new definition files from incoming folder and create new virus definition folder under definitions folder. For example, VirusDefs00000001.

 


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